Northern Regional Hospital is prepared to serve our communities during this coronavirus pandemic.
Click here for the latest updates from Northern Regional Hospital, including restrictions.

Coronavirus Disease (COVID-19)

Public Testing Day - Monday, June 1, 2020 - click for more info

New Updates Effective May 1, 2020 – Stay tuned for further updates

The NRH Medical Executive Committee and Hospital Leadership have approved a “Resumption of Services and Restrictions Phase Out plan beginning May 1, 2020. Considerations used in determining phases and target dates include current low incidence and trends for confirmed COVID-19 cases in the NRH service area, availability and adequate supply of PPE, availability and adequate numbers of medical, clinical, and support staff, adequate number of ventilators and level of other appropriate supplies, facility considerations such as social distancing controls and visitor restrictions, along with guidance from state and federal agencies. These considerations will be continually monitored and reevaluated by the MEC and Leadership Team with adjustments to phases and dates as necessary in the event of a spike in positive COVID-19 cases and state/federal directives.

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UPDATED VISITOR GUIDELINES Effective April 3, 2020

Northern Regional Hospital (NRH) will allow one visitor per patient. Visitor must be immediate family or a designated caregiver, and must be healthy (no cough, fever, or flu-like symptoms). Visitors under the age of 18 will not be permitted at this time. Please note age restrictions do not apply to anyone seeking medical care.

Screening of all visitors and outpatients prior to entry to hospital facilities for symptoms and fever will continue until further notice.

Restriction of all visitors remains in effect for the Northern Skilled Nursing Center until further notice.

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 RESUMPTION OF ELECTIVE SURGERIES AND PROCEDURES Effective May 1, 2020

Consistent with federal guidelines, Northern Regional Hospital will resume select patient-care services, including elective surgeries and procedures, beginning May 1, 2020.
 
LIMITING PUBLIC ENTRANCES Updated 3/19/20 Remains in effect.
To further protect the health and safety of patients and our staff, Northern Regional Hospital will limit the number of entrances to our facilities and all nonessential doors will be temporarily closed. Please refer to campus signage to enter the building. Screening of all visitors and outpatients prior to entry to hospital facilities for symptoms and fever will continue until further notice.


REQUESTS FOR MEDICAL RECORDS Updated 3/20/20 Remains in effect.

Health Information Management (HIM) department will be closed to the public effective 4:30 pm, March 20, 2020 until further notice.  Patients who need copies of their medical records may obtain them by:
  • Login to My Northern Chart (www.mynorthernchart.com) – if you have difficulty getting into My Northern Chart, please contact 336-719-7000 ask for extension 5089. Monday – Friday, 8:00am– 4:30pm.
  • You may call 336-719-7006 to request copies be mailed to your home, using the last address that we have on file at Northern Regional Hospital.   If you go to voicemail, please leave your name, date of birth and the specific information needed. Monday – Friday, 8:00am  – 4:30pm.
  • If you need information for your next physician appointment – HIM will fax the information to your provider's office. Once again please call and leave your name, date of birth, and the specific information, the first and last name of your provider, and the office phone number if you have it. 

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NRH VOLUNTEERS Updated 3/13/20 Remains in effect.

Effective March 13, 2020, Northern Regional Hospital has temporarily suspended the use of its Volunteer Services program. We look forward to welcoming our valued volunteers back into our facilities once all restrictions are lifted.

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VENDORS Updated 3/13/20 Remains in effect.
Effective March 13, 2020, vendors whose physical presence is not required at Northern Regional Hospital or any of its offsite clinics, are asked to conduct business via phone or e-mail as necessary until further notice.  

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CANCELLATIONS AND CLOSINGS Updated 4/23/20
Beginning Monday, March 23, 2020 Northern Cardiac Rehabilitation will be closed until at least May 11, 2020. Northern Pulmonary Rehab will remain closed until further notice in order to protect this vulnerable population of patients. 
 
Effective March 18, 2020 at 5:00 a.m., Northern Wellness & Fitness Center will be closed to all members and guests until further notice following the NC Governor’s Orders.

Effective March 16, 2020, all education classes and training hosted by Northern Regional Hospital have been cancelled through May 8, 2020. Additional cancellations and rescheduling will be announced as needed. 
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SURGICAL MASKS

Visitors or guests in need of a surgical mask may ask a staff member at a Nursing Station or Check-In/Registration Desk.

 

 https://mcusercontent.com/68cd29421f2bda0e640fc2c80/images/40d81422-3525-4a3a-bfb3-9e235db5e1ca.pngWHAT YOU NEED TO KNOW

Patients without symptoms: Currently, the CDC does not recommend screening for patients without symptoms and therefore we are not offering this type of screening.

Patients with symptoms (cough, fever, shortness of breath): If experiencing mild symptoms, you are encouraged to stay home and limit interactions with others. If you are experiencing symptoms of respiratory illness, fever, or cough, you may call your primary care provider or the North Carolina COVID Call Center at 866-462-3821 to discuss your symptoms. If you are experiencing a medical emergency, call 9-1-1 and inform them you may be experiencing symptoms of COVID-19. As per CDC recommendations, we are not screening patients without symptoms.

Northern is equipped as recommended by the CDC and is prepared to care for patients who may present with suspected COVID-19 as needed. For the latest news and information on COVID-19, visit www.cdc.gov.

What you need to know about Coronavirus Disease 2019 (English)

Lo que necesita saber sobre la enfermedad del coronavirus 2019 (Espanol)

Standards precautions are the best measures to protect yourself from COVID-19 or any other infections, diseases, and viruses such as cold and flu. WASHING YOUR HANDS remains the number one way to prevent the spread of infections!

If you may have been exposed to COVID-19 and feel sick:

  • Stay home and avoid contact with others. Do not go to work, school, or daycare.
  • Seek medical care right away. Before you go to the doctor's office, emergency room or urgent care, call ahead and tell them about your recent travel, exposure, and your symptoms.
  • Don't travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw tissue in the trash.
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.

Think you may have symptoms of COVID-19? Visit our COVID-19 Symptom Checker.

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