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Quality


At Northern Hospital of Surry County, commitment to excellence in patient care is exemplified through continual improvement in clinical and organizational performance.  Performance improvement efforts support the organization’s mission, vision and values. We voluntarily participate in several national and state programs to measure the quality and value of the care we provide. This information helps us continually improve our care and excel in patient quality and safety. 
 

It is important for our patients to be informed and involved in their healthcare decisions.  We encourage you to follow the links below to see how Northern Hospital compares with state and national averages on quality measures.  Reporting is provided by:
 

The Joint Commission       Hospital Compare
NC Hospital Quality HealthGrades
The Leapfrog Group
US DHHS Partnership for Patients

   


The Joint Commission

Northern Hospital is recognized as a 2013 Top Performer on Key Quality Measures.  We are recognized for excellence in accountablilty measure performance shown to improve care for certain conditions and are one of only 1,224 hospitals in theUnited STates to achieve the distinction as a 2013 Top Performer.

We are recognized for achievement in the following accountability measure sets: Heart Failure, Pneumonia, and Surgical Care.

For more information about the Top Performer program, including eligibility criteria, visit http://www.jointcommission.org/accreditation/top_performers.aspx.

An independent, not-for-profit organization, The Joint Commission (TJC) accredits and certifies more than 15,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.

Quality Check is one tool consumers can use to help make health care decisions.  The Quality report shows accreditation status, services offered, special quality awards, and National Patient Safety Goals compliance.

See Our Scores: Northern Hospital’s Quality Report
 


 

Hospital Compare


Hospital Compare
was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services, and other members of the Hospital Quality Alliance (HQA).  The information on this website has been provided primarily by hospitals that have agreed to submit quality information for Hospital Compare to make public.  This tool provides you with information on how well the hospitals care for all their adult patients with certain medical conditions or surgical procedures. This information will help you compare the quality of care hospitals provide.
 

See Our Scores:  Full Report for Northern Hospital
Search by hospital or condition at Hospital Compare's website.
 


 

NC Hospital Quality

This site from the North Carolina Center for Hospital Quality and Patient Safety and the NC Hospital Association reports on quality measures for hospitals in North Carolina and lets you compare hospitals within a region.
 

See Our Scores: NC Hospital Quality Performance Report
Search by hospital for measures that reflect recommended treatments for heart attack, heart failure, pneumonia, and surgical infection prevention.
 


HealthGrades

This site provides free hospital ratings for select procedures and diagnoses.
 

See Our Scores:  HealthGrades Ratings
Search by hospital for current ratings.
 


The U.S. Department of Health & Human Services' Partnership for Patients brings together leaders of major hospitals, employers, physicians, nurses, and patient advocates along with state and federal governments in a shared effort to make hospital care safer, more reliable, and less costly.