About Your Bill & Insurance 

Insurance plans such Medicare, Medicaid, Blue Cross and commercial insurance often cover most of the costs of your hospital services after your deductible is paid. You will be responsible for paying any deductible and charges not covered by your insurance. If you have any questions about your bill or insurance coverage, please contact the Patient Financial Services Department by dialing (336) 719-7458 or 719-7459. Office hours are 8:30 am to 5:00 pm, Monday through Friday.

A number of medical services are billed separately from your Hospital bill.

Services providing a separate billing statement are:

Carolina Anesthesia Associates - 877-350-3511

Mount Airy Emergency Physicians - 800-899-5757, then dial #1

Pathologists Diagnostic Services - 877-268-0376

Triad Radiology Associates, PLLC  - 855-735-7719
Surry County EMS - 336-783-9000

Financial Assistance Policy

Northern Hospital is committed to providing financial assistance in the form of charity care to patients who have emergent healthcare needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care based on their individual financial situation. Charity Care is not considered to be a substitute for personal responsibility. Applicants will be responsible to provide the necessary information that Northern Hospital will use in determining financial assistance.

Read our Financial Assistance Policy. (PDF)

Application available for download. (PDF)