Northern Regional Hospital is prepared to serve our communities during this coronavirus pandemic.
Click here for the latest updates from Northern Regional Hospital, including restrictions.

Coronavirus Disease (COVID-19)

Northern Regional Hospital (NRH) has been working with local, state, and national officials to best prepare our hospital and community for the COVID-19 pandemic. We want to provide you with important information regarding COVID-19, including updates to our policies and procedures. Daily direction and guidance changes are being received from various regulatory agencies about the disease and appropriate action plans requiring us to adjust our plans accordingly as this situation continues to evolve at a rapid pace.  We will provide current updates as often as necessary.

 

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UPDATED VISITOR GUIDELINES Effective April 3, 2020

After considering North Carolina now has widespread community transmission of COVID-19, conducting a review of regional and national visitation policies, and discussing with clinical leaders and physicians, Northern Regional Hospital (NRH) is restricting all visitors effective 5:00pm on April 3, 2020, until further notice. Find the list of restrictions here.

 

https://mcusercontent.com/68cd29421f2bda0e640fc2c80/images/10cfe686-d3d6-4036-8311-d7eea475a472.pngELECTIVE SURGERIES AND PROCEDURES Updated 3/30/20

Following the Centers for Medicare and Medicaid Services (CMS) guidelines, Northern Regional Hospital has begun rescheduling non-essential surgeries and procedures effective Monday, March 23rd through April 30th. Any emergency and essential services will continue uninterrupted. This will help us minimize risk to our patients, visitors, and our health care providers. Rescheduling these appointments also allows our facility to conserve critical resources and focus care where it is needed most. This does not include imaging procedures such as MRI, CT Scans and Mammograms. It also does not currently apply to outpatient physical therapy at Northern Rehabilitation.

 

LIMITING PUBLIC ENTRANCES Updated 3/19/20

To further protect the health and safety of patients and our staff, Northern Regional Hospital will limit the number of entrances to our facilities and all nonessential doors will be temporarily closed. Please refer to campus signage to enter the building.

 


REQUESTS FOR MEDICAL RECORDS Updated 3/20/20

Health Information Management (HIM) department will be closed to the public effective 4:30 pm, March 20, 2020 until further notice.  Patients who need copies of their medical records may obtain them by:
  • Login to My Northern Chart (www.mynorthernchart.com) – if you have difficulty getting into My Northern Chart, please contact 336-719-7000 ask for extension 5089. Monday – Friday, 8:00am– 4:30pm.
  • You may call 336-719-7006 to request copies be mailed to your home, using the last address that we have on file at Northern Regional Hospital.   If you go to voicemail, please leave your name, date of birth and the specific information needed. Monday – Friday, 8:00am  – 4:30pm.
  • If you need information for your next physician appointment – HIM will fax the information to your provider's office. Once again please call and leave your name, date of birth, and the specific information, the first and last name of your provider, and the office phone number if you have it. 

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NRH VOLUNTEERS Updated 3/13/20

Effective March 13, 2020, Northern Regional Hospital has temporarily suspended the use of its Volunteer Services program. We look forward to welcoming our valued volunteers back into our facilities once all restrictions are lifted.

 

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VENDORS Updated 3/13/20

Effective March 13, 2020, vendors whose physical presence is not required at Northern Regional Hospital or any of its offsite clinics, are asked to conduct business via phone or e-mail as necessary until further notice.

  
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CANCELLATIONS AND CLOSINGS Updated 3/31/20

Beginning Monday, March 23, 2020 Northern Cardiac and Pulmonary Rehabilitation will be closed until April 30th in order to protect this vulnerable population of patients. All current patients will be contacted about this temporary closure.

Effective March 18, 2020 at 5:00 a.m., Northern Wellness & Fitness Center will be closed to all members and guests until further notice. We regret to remove this access to our valued members, but feel this is the best decision based on recent guidelines recommended by the Centers for Disease Control and Prevention (CDC) on March 16, 2020.


Effective March 16, 2020, all education classes and training hosted by Northern Regional Hospital have been cancelled through April 30, 2020. Additional cancellations and rescheduling will be announced as needed. 
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SURGICAL MASKS

Visitors or guests in need of a surgical mask may ask a staff member at a Nursing Station or Check-In/Registration Desk.

 

 https://mcusercontent.com/68cd29421f2bda0e640fc2c80/images/40d81422-3525-4a3a-bfb3-9e235db5e1ca.pngWHAT YOU NEED TO KNOW

Patients without symptoms: Currently, the CDC does not recommend screening for patients without symptoms and therefore we are not offering this type of screening.

Patients with symptoms (cough, fever, shortness of breath): If experiencing mild symptoms, you are encouraged to stay home and limit interactions with others. If you are experiencing symptoms of respiratory illness, fever, or cough, you may call your primary care provider or the North Carolina COVID Call Center at 866-462-3821 to discuss your symptoms. If you are experiencing a medical emergency, call 9-1-1 and inform them you may be experiencing symptoms of COVID-19. As per CDC recommendations, we are not screening patients without symptoms.

Northern is equipped as recommended by the CDC and is prepared to care for patients who may present with suspected COVID-19 as needed. For the latest news and information on COVID-19, visit www.cdc.gov.

What you need to know about Coronavirus Disease 2019 (English)

Lo que necesita saber sobre la enfermedad del coronavirus 2019 (Espanol)

Standards precautions are the best measures to protect yourself from COVID-19 or any other infections, diseases, and viruses such as cold and flu. WASHING YOUR HANDS remains the number one way to prevent the spread of infections!

If you may have been exposed to COVID-19 and feel sick:

  • Stay home and avoid contact with others. Do not go to work, school, or daycare.
  • Seek medical care right away. Before you go to the doctor's office, emergency room or urgent care, call ahead and tell them about your recent travel, exposure, and your symptoms.
  • Don't travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw tissue in the trash.
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.

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